UMG Productions FAQs

What is Uncle Martin and the Gang?

Uncle Martin and the Gang is a collection of stories, most of them dating back to the late 1980s. It is because of the popularity of these stories in the beginning that the company name was changed to Uncle Martin and the Gang Productions, shortened later on to "UMG Productions". We set out to create stories for people of all ages to enjoy, with lovable animal and human characters. And we like to think that we have.

How do you quote the prices on your books?

We figure the cost of the quality of work that goes into each book. Surely, bigger books that took longer to create, scan and layout are going to cost more. Whereas shorter books, that took less time to make, are going to cost less. Paperback prices are figured by adding the original cost of the ebook to the printer's cost of printing, labor and materials. Most of our ebooks average between $5 and $7, and we believe that is a very fair price for these books.

Do I need to be a member of OpenID or Google in order to download or purchase any of your books?

No. Anyone can order any of our books. But you must have a Google or OpenID account in order to post a comment about any of the books. We're sorry, but anonymous comments are not allowed, as most of them are not taken seriously by viewers.

My comment does not show up when I pushed "post a comment". Why is that?

All comments must be approved before being posted by the moderation team. They decide if your post is really relevant enough to the story to post it up. Please allow up to 12 hours for approval on your comment. But any comments that are of a threatening nature, or use profanity of any kind will not be approved. You have a right to your opinion, whether it is positive or negative, but please keep it child-friendly and clean. There is absolutely NO need for threats or profanity at all.

I wrote to your company using your form under "Contact Us", and I never received a response from anyone. Why?

UMG Productions staff always try to respond to everyone who writes us within 24 hours. If you did not get a response from us by then, check your junk mail folder, as it most likely went in there. There are ways you can fix your email provider settings so umgproductions.com is not considered junk mail.

Do you have discounts for quantity orders?

For paperback only we can offer a discount. Ebooks are a little trickier to get discounts on outside of a sale that may be happening.

When I pay for a download, what do I do then?

When your payment for a download has been received, you will be sent an e-mail to the address you provided. This e-mail should have a link that will take you where you will need to go to get your download. There should be a button that says "Download Now". Simply click on that button and you will see a command screen that says "Save" and gives you an option where you want to save the file to. You can choose to save it to your computer's hard drive, or to a portable device. All ebooks will be in PDF format.

I paid for an ebook and did not get it. What happened?

Downloads are powered by Sellfy.com and you should get a confirmation e-mail about your purchase complete with a link to click and download your ebook. If you did not receive the e-mail, check your junk mail folder, and make sure Sellfy.com is not blocked from your e-mail server or seen as spam.

Do I need special equipment to read your ebooks?

Only Adobe Acrobat, which most computers come with. If you don't think you have it, you can always go to http://www.adobe.com/ and download it. It's completely FREE.

When I order a paperbound copy, and give my address, will my address be kept by you and sold to another company?

No. When you order a paperbound copy of any of our books, UMG Productions will not get your address. Most likely, no one at UMG Productions will even see your address. Ordering of paperbound books is done solely through an independant company.

Can I submit a story to UMG Productions?

Yes you can. Simply go to our "Get Published" page and get more details on how to do this.

Will I get all the commissions on any of my books sold?

Because we provide the space and exposure, we have to take out some commissions to pay us for our time and memory space used. On average the author gets 50% of the commissions, you can opt for more or less, depending on what you want done with the book (ie. services, paperbound copies, ebook availability).

How much should I sell my book for?

The price of your book will be decided by you, and will be discussed when we e-mail you with a letter telling you we have accepted your work.

What if I decide I do not want to sell my book through UMG Productions anymore?

You, as the author of the book, may decide at any time to pull your work and all royalties from our company. You must first contact the staff at staff@umgproductions.com to make arrangements to have your work taken off our list.

What is the benefit of having my book presented at UMG Productions?

We offer a wide variety of services to those submitting their book to us. And because we are a small, independant company, these services are free, or very low-cost, compared to other publishing companies. Including (but not limited to) cover-design, illustrations, even editing services and help with manuscript layout.

Are all the books at UMG Productions fictional titles?

Not all of them. We have some that are non-fiction books as well. We will be getting more in the future too.

Is all you'll be doing is creating books and stories?

For now, UMG Productions only deals with stories and books. In the future, we will also be doing movie productions as well. Watch for them!